PRIVACY POLICY
1 – WHAT IS THIS PRIVACY POLICY ABOUT?
Little Green House SA, Route des Avouillons 12, 1196 Gland, (hereinafter also “we”, “us”) obtains and processes personal data relating to you (e.g., parents, contractual partners), the looked after children (“person cared for”),or also other persons (“third parties”). This data protection declaration includes the cared-for persons in each case, unless explicitly communicated otherwise.
In this privacy policy, we describe what we do with your data when you use and interact with our website, www.littlegreenhouse.ch, as well as our social media pages. We may additionally inform you about how we process your data separately (e.g., in forms, contract terms, or additional privacy statements).
We use the term “data” here synonymously with “personal data”. By “personal data” we mean data relating to specific or identifiable persons and “processing” means any handling of personal data, e.g., obtaining, storing, using, modifying, disclosing, and deleting.
If you disclose data about other persons (e.g., family members) to us, we assume that you are authorised to do so and that these data are correct and that you have ensured that these persons are informed about this disclosure (e.g., by bringing this privacy policy to their attention in advance).
2 – WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
Responsible for the data processing described in this privacy policy is:
Little Green House SA
Route des Avoullions 12
1196 Gland
data@littlegreenhouse.ch
3 – WHAT DATA DO WE PROCESS?
Contract and Master data for the pre-registration – parents, children, and other relatives
Children:
Full name
Birthday
Address
Requested start date
Ideal enrolment
Preferred location of childcare institution
Flexibility*
Notes*
Language*
Parents and other relatives
E-mail address
Phone number
Relation (e.g., mother or father of the child)
Employer*
Work percentage*
How did you find us*
*Optional
4 – WHERE DOES THE DATA COME FROM?
From you: you disclose much of the data we process yourself (e.g., in connection with our services or communication with us). You are not obliged to disclose your data, with exceptions in individual cases (e.g., legal obligations). However, if you want to conclude contracts with us or use our services, for example, you must disclose certain data to us.
From third parties: we may also obtain data from publicly available sources (e.g., debt collection registers, media or the Internet including social media) or receive it from public authorities (e.g., municipalities, regulatory authorities), your employer or client who has a business relationship or other dealings with us, and other third parties (e.g., associations or relocation agencies).
5 – FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?
Communication: to be able to communicate with you (e.g., to answer inquiries, to process contracts and to provide support), we process data from you.
Recording, administration, and processing of contracts: we process personal data in connection with the conclusion or execution of contracts with you as a parent or legal guardian, suppliers and service providers or other contractual partners.
Improving our services and operations: to continuously improve our services (including our website), we analyse, for example, how you navigate through our website or which services are used by which groups of people and in what way.
6 – HOW LONG DO WE PROCESS YOUR DATA?
We process your data for as long as our processing purposes, the legal retention periods and our legitimate interests in processing for documentation and evidence purposes require or storage is technically necessary (e.g., in the case of backups or document management systems). If there are no legal or contractual obligations or technical reasons to the contrary, we will delete or anonymise your data after the storage or processing period has expired as part of our normal processes.
7 – WHAT RIGHTS DO YOU HAVE?
You have certain rights in connection with our data processing. In accordance with applicable law, you may request information about the processing of your personal data, have incorrect personal data corrected, request the deletion of personal data, object to data processing, request the release of certain personal data in a standard electronic format or its transfer to other data controllers, or revoke consent, insofar as our processing is based on your consent.
If you wish to exercise your rights against us, please contact us; our contact details can be found in para. 2. For us to exclude misuse, we must identify you (e.g., with a copy of your ID, if necessary).
Please note that prerequisites, exceptions, or restrictions apply to these rights (e.g., to protect third parties or trade secrets). We reserve the right to black out copies for data protection or confidentiality reasons or to supply only excerpts.
8 – WHO DO WE DISCLOSE YOUR INFORMATION TO?
In connection with our contracts, the website, our services, our legal obligations or otherwise to protect our legitimate interests and the other interests described, we also transfer your personal data to third parties, to the following categories of recipients:
Service providers: We work with national and international service providers who process data (i) on our behalf, (ii) under joint responsibility with us or (iii) under their own responsibility.
9 – DOES YOUR PERSONAL DATA ALSO END UP ABROAD?
We process and store personal data in Switzerland and the European Economic Area (EEA).
If a recipient is located in a country without adequate legal data protection, we contractually oblige the recipient to comply with the applicable data protection (for this purpose, we use the revised standard contractual clauses of the European Commission, which can be accessed here), unless the recipient is already subject to a legally recognised set of rules to ensure data protection and we cannot rely on an exception provision. An exception may apply in the case of legal proceedings abroad, but also in cases of overriding public interests or if the performance of a contract requires such disclosure, if you have consented or if it is a matter of data made generally available by you, the processing of which you have not objected to.
10 – DOES THE WEBSITE USE ENCRYPTION
Yes, our website has an SSL certificate from Infomaniak and is therefore encrypted. Our website is hosted at Infomaniak. For further information, please visit their website.
11 – HOW DO WE PROCESS DATA IN CONNECTION WITH OUR WEBSITE AND OTHER DIGITAL SERVICES?
Cookie usage
What Are Cookies? Cookies are small text files that are stored on your device when you visit a website. They contain information about your browsing activity on the site. Cookies serve various purposes, including improving website functionality, enhancing user experience, and providing analytical insights.
Types of Cookies We Use
1. Essential Cookies: These cookies are necessary for the website to function properly. They enable core features such as page navigation and access to secure areas. The website cannot function without these cookies.
2. Analytical/Performance Cookies: These cookies help us understand how visitors use our website. They collect information about which pages are most popular, how users navigate the site, and if they encounter error messages. These cookies help us improve the performance and usability of our website. See Google Analytics section in more detail.
3. Functionality Cookies: Functionality cookies allow the website to remember choices you make (such as your username or language) and provide enhanced, personalized features. These cookies may also be used to remember changes you’ve made to text size, fonts, and other parts of web pages you can customize.
4. Advertising/Targeting Cookies: These cookies are used to deliver content that is more relevant to you and your interests. They may be used to target advertising or to limit the number of times you see an advertisement. These cookies also help us measure the effectiveness of our advertising campaigns. See Google Ads, Facebook, Instagram, and LinkedIn section for more details.
How We Use Cookies
We use cookies for various purposes, including but not limited to:
Improving website functionality and performance.
Analysing website traffic and user behaviour.
Personalising your browsing experience.
Targeting and optimising advertising.
Your Cookie Choices
You can manage your cookie preferences by adjusting the settings in your web browser. Most browsers allow you to block or delete cookies. Please note that blocking or deleting cookies may impact your experience on our website, as some features may not work correctly.
Third-Party Cookies
Some of the cookies used on our website may be set by third-party services, such as Google Analytics, social media platforms, and advertising partners. We have no control over these cookies. Please refer to the privacy and cookie policies of these third-party providers for more information on how they use cookies.
When using our website (incl. newsletter and other digital offers), data is generated that is stored in logs (especially technical data). In addition, we may use cookies and similar technologies to recognise website visitors, record their behavior and recognise preferences.
Google Analytics
We use Google Analytics to analyse user engagement on our website. Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are small text files placed on your computer, to help the website analyse how users interact with the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. This information is used for the purpose of evaluating your use of our website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can opt-out of Google Analytics by using the Google Analytics Opt-out Browser Add-on, available here.
Google Maps
We use Google Maps on our website to provide interactive location services. Google Maps is a service provided by Google Inc. (“Google”). When you access Google Maps, your IP address and location information may be collected and processed by Google.
By using Google Maps on our website, you acknowledge and agree to be bound by Google’s Privacy Policy, which can be found here. Please review Google’s Privacy Policy to understand how Google handles your data when using Google Maps.
Google Tag Manager
We utilise Google Tag Manager to manage and deploy various tags on our website, such as tracking pixels, scripts, and other code snippets for analytics and marketing purposes. Google Tag Manager does not collect personal information on its own. However, it may facilitate the collection of data by other third-party services, such as Google Analytics and Google Ads, as described in our privacy policy.
Google Ads
This website is using Google Ads, a digital advertising service provided by Google. Google Ads uses cookies to display ads based on your past visits to our website and other websites. These cookies may also collect information about your browsing habits and interests to personalise the ads you see.
Please be aware that you can manage your ad preferences and opt-out of personalised advertising by visiting Google’s Ad Settings. For more information on how Google Ads handles your data, please refer to Google’s Privacy Policy.
12 – HOW DO WE EDIT ON OUR PAGES IN SOCIAL NETWORKS?
We may operate pages and other online presences on social networks and other platforms operated by third parties and process data about you in this context. In doing so, we receive data from you (e.g., when you communicate with us or comment on our content) and from the platforms (e.g., statistics). The providers of the platforms may analyse your usage and process this data together with other data they have about you. They also process this data for their own purposes (e.g., marketing and market research purposes or to manage their platforms), and act as their own data controllers for this purpose. For more information on processing by the platform operators, please refer to the privacy notices of the respective platforms.
YouTube
Our website may feature embedded YouTube videos to provide multimedia content. YouTube is a video-sharing platform owned by Google. When you interact with these embedded videos, YouTube may collect data about your activity, such as the videos you watch and your interaction with them.
Please be aware that when you engage with YouTube content on our website, you are subject to YouTube’s Terms of Service and Privacy Policy, which can be found here. We recommend reviewing these policies to understand how YouTube processes and protects your data.
Your use of YouTube on our website is governed by Google’s policies, and we do not have control over the data collected by YouTube. For more information about our website’s privacy practices, please refer to our full Privacy Policy.
Our website may offer the option to connect with us through Facebook, the social networking platform provided by Meta Platforms, Inc. When you choose to connect with us on Facebook or interact with our content, Facebook may collect and process certain information from your Facebook profile and activities.
Please note that when you interact with our website through Facebook, you are subject to Facebook’s Terms of Service and Privacy Policy. To understand how Facebook manages your data, we recommend reviewing Facebook’s Privacy Policy, which is accessible here.
Our website may offer features that allow you to connect with us through Instagram, the popular photo and video-sharing platform owned by Meta Platforms, Inc. When you choose to interact with us on Instagram or engage with our content, Instagram may collect and process certain information from your Instagram profile and activities.
Please note that when you engage with our website through Instagram, you are subject to Instagram’s Terms of Service and Privacy Policy. To gain a better understanding of how Instagram manages your data, we recommend reviewing Instagram’s Privacy Policy, which can be accessed here.
Our website may offer the option to connect with us through LinkedIn, the professional networking platform provided by LinkedIn Corporation. When you choose to connect with us on LinkedIn or interact with our content, LinkedIn may collect and process certain information about your LinkedIn profile and activities.
Please be aware that by interacting with our website through LinkedIn, you are subject to LinkedIn’s User Agreement and Privacy Policy. For a detailed understanding of how LinkedIn handles your information, we recommend reviewing LinkedIn’s Privacy Policy, which can be accessed here.
We are entitled, but not obliged, to check content before or after it is published on our online presences, to delete content without notice and, if necessary, to report it to the provider of the relevant platform.
Last updated: September 2023
13 – CAN THIS PRIVACY POLICY BE CHANGED?
This privacy policy does not form part of any contract with you. We may change this privacy policy at any time. The version published on this website is the current version.
Last updated: September 2023
